Need Help? You are in the right place!

FAQS

On this page you will find the most asked questions and answers to help you with using our online store.

01.

Shop

Use our easy to to use Shop to find the products for you!

02.

Checkout

Checkout is easy and simple!

03.

Enjoy!

Your product is on the way! Enjoy!

SHOPPING INFORMATION

How long will delivery take?

Each carrier is different. Orders are processed within 48 hours.

Are there any delivery charges for orders from the Online Shop?

Any delivery charges will be displayed upon checkout depending on the delivery address.

Do I receive an invoice for my order?

Yes, invoices will be sent to the email specified on the order.

PAYMENT INFORMATION

How long before the payment is changed to my account?

The charge time for the transactions depends on each transaction vendor. For more information in the charge time, please contact your payment vendor.

What should I do if I receive a damaged or wrong product?

Please use our Contact Us page and be a descriptive as possible with the product, order number, invoice information and any issues with the delivery or product. We will do our best to find a solution for the issue.

Can I change or cancel my order?

You can, but please be sure to provide a reason as there may be an issue depending on the product or service you ordered.